feed

My new challenge for myself is to always tell people when they are doing a good job, whether it is by filling out a comment card, tipping really well, or leaving an online review.

I know from firsthand experience that when you are trying really hard to be awesome and treat your customers so well and there's no thank-you, that it sucks. And at Panera, we ask people to fill out a survey that's at the bottom of every receipt! So it's really easy.. but people don't do it very often. They even have a chance to win $2000!

So, I've decided to leave positive feedback as often as I can.

For instance, today, I tipped my hairdresser for a free bang trim that took two minutes. And when Ben and I were travelling on Christmas Eve, we stopped at a gas station around 9 p.m. It was busy (and a holiday) but all the workers were friendly. I sent in a comment card.

You know that feeling you get when someone compliments you? That feeling of pride or surprise surging up from your depths, smacking a smile on your face? Don't you want to give that to as many people as you can?